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Learn More

Before you join Flexcar

  • What Does ID Verification Mean?
  • How Does Flexcar Work?
  • What Are the Eligibility Requirements?
  • How Much Does Flexcar Cost?
  • What Is a Soft Credit Check?

Getting Started with Flexcar

  • What Is a Flexcar Membership?
  • What's Charged at Checkout and What's Due Later?
  • How Does Insurance Coverage Work?
  • What Are the Rules and Restrictions?

Your Flexcar Account

  • Can I reschedule my order?
  • How Do I Update My Account Information?
  • How Do I Change My Password or Verify My E-mail Address?
  • What Should I Know About Fees and Fines?
  • Taxes
  • See all 8 articles

Cruising with Flexcar

  • Introducing Flexcar Gas Saverâ„¢!
  • How Do I Swap My Car?
  • Can I Have Additional Drivers?
  • How Do I Return My Car?
  • Toll pass and policy
  • See all 6 articles

Issues with your Flexcar

  • Maintenance process
  • How Does Roadside Assistance Work?
  • What Should I Do if I'm in an Accident?
  • Traffic violations

Other FAQs

  • What is ACH? And Why should I use it for Payments?
  • What to expect when getting an oil change at a Flexcar hub?
  • How Do Mileage Plans Work?
  • How Does Parking Work?
  • How Does the Refundable Deposit Work?
  • See all 8 articles
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