Flexcar includes the flexibility to swap out your car as you need. Here's how it works:

  1. View the cars available in your area using the Cars page.
  2. Find a car you'd like to swap to.
  3. Click swap to a different car.
  4. Submit swap request.
  5. On the day of your swap, follow prompts on the Flexcar mobile app to complete your swap. See below for more details about swapping in your market.
  6. Your pricing plan will be updated to reflect the price of the new car and will automatically renew each payment period.

Swapping in Atlanta & New England: Our team is here to help handle your swap end to end! When you arrive at the Flexcar hub, you will check in with the member concierge team to process the return of your current vehicle. Once the return is complete, the team will introduce you to your new car! You will have the team there to help with any questions before you drive off in your new ride.

Swapping in Charlotte & Nashville: Enjoy the convenience of self-serve swapping at our Flexcar locations. The mobile app will guide you step-by-step through the locking of your current vehicle before introducing and unlocking your new car before hitting the road. If you need any assistance, our team is there to walk you through the process or answer questions about your new car.

 

A car $199 fee is charged for all swaps. If you need to cancel your swap request, be sure to do so no less than 24 hours before pickup to get reimbursed for any car preparation fees.

 

To ensure a smooth and hassle-free swap process, we kindly ask you to remember the following policies:

  • Refuel the vehicle: Refuel the car to the same level as when you picked it up.

  • Remove personal belongings: Please remove all your personal belongings from the car before returning it. We will not be responsible for any lost or misplaced items.

  • Return the vehicle in good condition: This includes cleaning the interior and exterior of the car, checking for any damages or scratches, and ensuring that all equipment and accessories are in their proper places.

Please note that if you do not comply with these policies, we reserve the right to deny you a new Flexcar.

 

Visit the ending your Flexcar plan page for more information on what to expect when you return your car.

Swapping cars is subject to fleet availability.

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