Flexcar includes the flexibility to swap out your car as you need. Here's how it works:
- View the cars available in your area using the Cars page.
- Find a car you'd like to swap to.
- Click Swap to a different car.
- Submit swap request.
- On the day of your swap, use the app to lock / unlock the cars.
- Your pricing plan will be updated to reflect the price of the new car and will automatically renew each payment period.
A car preparation fee is charged for all preference swaps ($99 for Flexcar+ members and $129 for non-members). Swaps initiated due to maintenance reasons (oil change, tire rotation, etc.) will not be charged a preparation fee.
To ensure a smooth and hassle-free swap process, we kindly ask you to remember the following policies:
Refuel the vehicle: Please ensure that the car has a full tank of gas when you return it. You can do this at any gas station nearby. If the tank is not full, we will have to charge you for the missing fuel.
Remove personal belongings: Please remove all your personal belongings from the car before returning it. We will not be responsible for any lost or misplaced items.
Return the vehicle in good condition: This includes cleaning the interior and exterior of the car, checking for any damages or scratches, and ensuring that all equipment and accessories are in their proper places.
Please note that if you do not comply with these policies, we reserve the right to deny you a new Flexcar.
Visit the ending your Flexcar plan page for more information on what to expect when you return your car.
Swapping cars is subject to fleet availability.