What are the eligibility requirements?


To ensure that you are a good fit for Flexcar, our team will verify the information you give us when you submit your order. Here are some questions we encourage you to review regarding our requirements: 

  • How old do I have to be to join Flexcar? 
    • You must be at least 21 years old to drive a Flexcar.
      • This includes any additional driver that the account holder adds to their account. 
  • Do I need a permanent driver's license? 
    • Yes, to use Flexcar, we check your driving history and driver's license to determine eligibility
      • Your eligibility may be impacted by prior citations, violations, revocations, or suspensions. 
      • We do not accept licenses that are expired, suspended, or revoked.
      • We do not accept provisional licenses or permits currently.
  • Do I need to have an email address? How will Flexcar contact me? 
    • It’s important that we can contact you via email to provide updates about your account. Your email must also be verified to join Flexcar.
  • What forms of payment do you accept? 
    • We accept credit cards at checkout.
      • Payment method availability is determined by a number of factors, including credit.
  • What is an acceptable credit score? Is there a credit score requirement? 
    • You must have a credit score of at least 580 to join
    • As part of the order placement process, you will provide us with information about your credit score and agree to a soft credit check.
      • The Soft Credit check will not affect your Credit Score.
  • Why didn't I pass the Identity Verification check?
    • There are many factors considered during identity verification. Some of the most common reasons for ineligibility at this step are a lack of a valid US Driver's License, fraud detection, and tampering detection.
  • Why wasn’t I accepted?
    • When reviewing a Flexcar application, there are many factors we consider. We pull reports to look at driving history as well as other pertinent factors. If you have specific questions regarding your driving record, please contact your local DMV office
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