Ending/cancelling your current Flexcar plan

You can end your current Flexcar plan and return your car at any time by visiting your account page. When you return your Flexcar vehicle, just follow the steps below: 

  1. Prior to dropping the car off at the location:
    • Remove all your personal belongings from the car
    • Fill up the car with a full tank of gas
  2. Once you arrive at the location:
    • Leave the keys in the glovebox
    • In your Flexcar app, open the Upcoming Return screen
    • Review the checklist
    • Text us and let us know that you have dropped off the car at the location

Before ending your Flexcar plan, you should know:

  • Your Flexcar plan will be set to close by the end of the current plan week.
  • We are unable to provide a partial or full refund of any weekly fee of the current week.
  • Any additional drivers on your account will also be closed by ending your Flexcar plan.
  • If you have a remaining balance on your account, it will be charged or credited to your payment option on file when your Flexcar plan ends.
  • Tolls, charges and violations will be charged to your payment option on file once they are received.
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