If payment for an invoice isn't received on the billed date, your account will be considered delinquent.

We will send reminders through emails and SMS so that you can update your payment method or settle the overdue balance. These notifications will persist until your balance is settled.

However, if you fail to make payment within 5 days from the missed or failed payment date, your account will be reviewed by our Security Team to initiate repossession and your future membership with Flexcar might be impacted.

  • A repossession will ban you from any future subscriptions with Flexcar.  
  • Your security deposit will be used for any incurred costs and unpaid balances. 
  • We are unable to accept any promise-to-pays or exceptions. 
  • Your membership fee is non refundable.

If you are unable to make payment, it is best to set up a return as soon as possible and bring your vehicle back.

By voluntarily returning the vehicle, you will be able to re-apply for a membership with us in the future. 

 

 

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