# Safe Driving Program

> The Safe Driving Program helps you build better driving habits unlock rewards and keep the roads safer for everyone      How does the Safe Driving Program wo

Source: https://support.flexcar.com/en_us/safe-driving-program-S1eUIGvcZx

Last updated: 2026-07-10T12:45:04.387Z

The Safe Driving Program helps you build better driving habits, unlock rewards, and keep the roads safer for everyone.

**How does the Safe Driving Program work?**

During your first month, we'll surface your Driving Score in the Flexcar app if your vehicle has the necessary equipment, along with helpful tips to stay safe on the road. Your Driving Score will determine potential rewards, surcharges, or other outcomes at the end of your 2nd month and each month thereafter\*. Maintaining a high Driving Score will keep you eligible for rewards each month!

**What is the Driving Score and where can I find it?**

The Driving Score is a real-time snapshot of your driving habits, designed to provide helpful insights and reward safe driving. Your Driving Score is located on the main page of your Flexcar App. The Driving Score is comprised of four driving factors: braking, cornering, acceleration, and speeding. Your score updates daily and will be available in the Flexcar App 14 days into your subscription. If your Driving Score is in the Reward Zone, then you may be eligible for a monthly reward.  If your Driving Score is in the Risk Zone, then a surcharge or service restrictions may apply\*. You can always improve your Driving Score using Flexcar’s driving tips!

**What rewards can I earn?**

Safe driving habits can unlock perks like discounts, credits, additional money off per gallon through our Gas Saver program, or other exclusive perks. Keep an eye on the Flexcar App to see your progress once your Driving Score is available.

**What if I have a low Driving Score?**

We're here to help. You'll get personalized guidance and tips to improve your driving. Generally, safe driving habits like smooth braking, steady speeds, and mindful acceleration can help boost your score, and you always can improve your score to work toward rewards. However, sustained risky driving could lead to pricing adjustments after two months and possibly termination of your Flexcar membership\*.

**What is the Monthly Check-In?**

The Monthly Check-In is the day that your score will be evaluated as it stands for potential rewards or surcharges to be applied to your next renewal. The Monthly Check-In always occurs 5 days before your next renewal, starting at the end of your 2nd month. The Driving Score does not reset after the Monthly Check-In, it continues to develop over time.

**How is the Driving Habits Information collected and used?**

Flexcar uses Connected Car devices in each vehicle to monitor the Flexcar Vehicle's condition, performance and operation, track fuel consumption, distance travelled, driving behavior and habits (including but not limited to speeding, reckless driving, etc.), location and other information (the “Connected Car Data”), and transmits such Connected Car Data to Flexcar.  Flexcar uses the Connected Car Data along with other factors listed above to create a Driving Score. The Driving Score is the connected to the Primary Member’s account, and Flexcar will infer and create a profile about the Primary Member driving behavior. For more information about how we collect, use, share and otherwise process any of your personally identifiable information (“PII”) in connection with this service, please see our Privacy Policy.

**Can I choose not to participate in the Safe Driving Program?**

Participation in the Safe Driving Program is required for anyone with a Flexcar vehicle. If you maintain an active Flexcar subscription and have a Flexcar vehicle, you are automatically enrolled in the Safe Driving Program. If you do not want to participate in the Safe Driving Program, then you must return your Flexcar vehicle.

  

**Service Restriction Policies**

*   If a customer has a Driving Score below 50 at three consecutive check-ins, Flexcar may request that the customer return the vehicle.
    *   In this event, the customer will be restricted from using Flexcar's service in the future
    *   Any Membership fees and unused Monthly Plan days/miles are eligible for pro-rated refunds
    *   Any customers who are at risk of service restrictions based on Driving Score will be informed on a monthly basis about what they need to do to avoid being asked to return the vehicle
    *   This policy may change over time.
*   For customers' safety, Flexcar may reach out to customers recorded going over 100 miles per hour and may request that customers return the vehicle if this speed is detected again.

  
**Please refer to the** [**Flexcar Membership Agreement**](https://www.flexcar.com/membershipagreement) **and** [**Privacy Policy**](https://www.flexcar.com/privacy) **for additional details.**

\*Impacts are state dependent. There are no surcharges or adverse pricing impacts for CA customers.
